15% off sale, use code: PAYDAY. offer ends 2nd April. Need help? Text: +447800 005194 (UK), US +120 27603566
Looking for a way to achieve a striking, voluminous mane that stops traffic and turns heads every step of the way? The secret is our Mink Brazilian Curly hair.
This 100% Virgin human hair comes from the land of happiness, Brazil. A rare and exotic human hair, the Mink Brazilian Curly is tangle-free, shreds to a minimum, is incredibly silky to the touch and beyond versatile. This means it can also be straightened and it will always regain its natural texture once washed. Featuring flirty ringlets from root to top each bundle boasts lavish curls for a rich, ultra-feminine look. Mimicking natural Afro-Brazilian hair, our Mink Brazilian is collected from single donors hence all cuticles are intact. All our hair undergoes a strict quality check to ensure it has no imperfections. With the proper care it lasts over a year.Warning: it gives addiction.
WE SHIP WORLDWIDE
We ship products worldwide. Where a product is marked free shipping, your parcel will be shipped for free. We ship from warehouses located in either UK, Philadelphia or Los Angeles (USA) or Asia. Regardless of the shipping option selected, processing time for order needs to be considered.
Our RAW range (Mink Brazilian curly, mink Brazilian wavy, Burmese curly, Timorese curly and Cambodian slight wavy / straight) has a 5-7 working day processing time. This means you will receive tracking number AFTER processing period (5-7 working days). Other collections processing time varies between 2-4 working days.
YOU WILL RECEIVE TRACKING NUMBER AFTER OR DURING PROCESSING TIME.
Please see below details of shipping per country:
DHL Express, Royal Mail or DPD
1*-5 Business Days
DHL or FedEX
3-7 Business Days
3-20 Business Days*
**PLEASE NOTE SHIPPING PERIODS SPECIFIED ABOVE APPLIES AFTER WE HAVE SENT YOU TRACKING NUMBER:
WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES!
You can return any product within 7 days of order received. To get full refund on purchase, please return item in original packaging and ensure product has not been used. You will pay return costunless where covered under Zee.elle Returns+ guarantee Learn More.
For returns due to cosmetic / personal reasons, you will be responsible for paying for your own shipping costs for returning your item and we will not refund shipping cost for sending out item. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please contact us at firstname.lastname@example.org before returning an item.
For international returns, please contact us before returning any item. You will cover shipping cost for return.
Please note: where issue is our fault i.e. we sent out the wrong item, we would provide a free returns label for you. Where issue is our fault and you decide to pay for shipping yourself, the maximum cost we will reimburse you for shipping you paid yourself is $20 (this applies to non-UK orders). PLEASE NOTE: we will NOT pay more than $20!
We offer a 30 days quality guarantee on all our products. If you notice excessive shredding, matting or tangling of our hair extensions we will exchange it for a new product. Please contact us for exchange. We will not provide refund on used item!
In rare cases, where return is as a result of issues with product, we will provide you with a free returns label.
REFUND OR EXCHANGE WILL BE PROVIDED AFTER THE PRODUCT HAS SAFELY BEEN RETURNED BACK TO US.
CHANGES TO ORDER
We strive to process items as quickly as possible. As a result of this, orders cannot be changed once they have been shipped out. Changes can only be made 1-2 days during processing times.
INTERNATIONAL DELIVERY (Delivery outside UK)
We ship to all countries outside UK. However, please do not place order using PO Boxes, as DHL does not allow the use of PO Boxes. Learn More about international delivery.
EXCHANGES (IF APPLICABLE)
We only replace defective or damaged items. If you need to exchange it for the same item, send us an email at email@example.com and we will provide you with information on how to send back item. Our Returns policy on shipping reimbursement applies for exchanges.
For international orders, Custom duties may be charged on your order. You are responsible for paying custom duties, taxes and fees charged by your government.
Your hair extensions will last longer if you take good care of them. Usually human hair extensions last from One year to two years depending on how they are taken care of and how often you use them.
Tips to care for hair extensions:
A: Where you see a single length (for example 14inches) - this is considered as 1 individual bundle.
Where you see three lengths together (for example 14inches & 16inches & 18inches) - this is considered as 3 individual bundles.
Where you see three lengths and closure (for example 14inches & 16inches & 18inches and 12inches closure - this is considered as 3 individual bundles and a lace closure.
A: 2-3 bundles. In a normal situation we recommend 2 bundles from 12inches to 16inches and 3bundles from 18 inches upwards.
A: Please include order specifics - for example, center part closure or free part closure - to additional information box when placing your order.
A: Remy hair is the highest quality hair extensions. Remy hair still possesses the cuticle layer, which is the outermost part of the hair strand. All Remy hair has the cuticle layer if the hair flowing in the same direction, flowing the way it would naturally. The cuticle layer is important when concerned with the hair tangling, longevity of the use (up to one year), and how well the hair shines. When the cuticle layer is intact and lying flat, the hair is capable of reflecting light so that the hair shines.
A: A: Treat this hair just as if it was your own hair. Use good quality sulphate free shampoo and wash hair at least once a week
A: Things that case hair extensions to get tangled:
Make sure to wash and condition your hair at least once a week, twice a week is better. Consult your stylist for more help.
A: Our hair lasts between 12-18months with proper care
A: Yes. Our hair extensions are 100% virgin hair and can be washed, blow-dried, curled, dyed and flat ironed, just like your own hair. Please consult a beautician to colour hair