This Policy was last updated on December 19. 2024

Introduction

Welcome to Pink Urbit Ltd ta Zeeelle We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our customized handmade wigs.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of our website.

1. Information We Collect

We collect the following types of information to provide our services:

1.1 Personal Information

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment information (processed securely through third-party payment processors)

1.2 Custom Order Information

• Head measurements
• Style preferences
• Photos provided for customization purposes

1.3 Automatically Collected Information

• IP address
• Browser type and version
• Pages visited on our website
• Time and date of your visit
• Other diagnostic data

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill your orders, including customization of your handmade wig.
• To communicate with you about your order, including updates, inquiries, and delivery notifications.
• To enhance your shopping experience by tailoring our offerings to your preferences.
• To improve website functionality, troubleshoot issues, and analyze website usage.
• To send marketing communications (only with your consent).
• To comply with legal obligations and protect against fraudulent or unauthorized activity.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new ownership.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers and encrypting payment transactions. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Update: You can request access to or update your personal information at any time by contacting us.
• Opt-Out: You can opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
• Data Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
• Data Portability: You can request a copy of your data in a portable format.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Pink Urbit Ltd t/a Zeeelle
Email: cs@zeeelle.com
Address: 18 Hassocks Workshops, Stroudley Road, Basingstoke. RG24 8UQ

Thank you for trusting Zeeelle with your customized handmade wig needs!